I have already posted on IVR2 and sent a support question to Haloview to no avail. I am hoping someone here my have some suggestions on how to troubleshoot my Haloview backup camera.

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I have a grand design 5th wheel that came "Furrion Ready".

I installed the Haloview RD7-MINI 7'' 720P Wireless Range Dominator System with rearview and side cameras in 2021. It has been working fine until a few weeks ago. I noticed a crimped wire going to the camera. I ordered a new camera (CA614).

I verified that there is 10v coming from the wire in the Furrion housing.

I see an “ERR” code on the screen, the two side cameras are working fine. I am not able to get the new camera paired. Even with the rear camera not connected I still see the “ERR” code on the monitor.

Questions.
1. How do I get it paired, I have tried pressing the button on the camera within the 20 seconds and tried pressing the button on the "TX box” within the 20 seconds. I don't think this is the problem, I think its a power issue to the tx-box.

2. Should the lights on the "TX box" be lit? I do not see a light on that box.

3. How do I get rid of the “ERR” code on the monitor?

4. How would I verify that power is getting to the "TX box” (which of the pins should have power?

Any suggestions will be appreciated.